Branch Hours Update: Our Hampton branch is closing at 3pm today, August 8th to address some needed repairs! We hope reopen late tomorrow morning, August 9th. We will update this post as soon as we have more information. In the meantime, please visit our Stratham location located at 9 Portsmouth Avenue. We apologize for any inconvenience this may cause.


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CRA Officer

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CRA Officer

Location: Kennebunk, Maine

What does a CRA Officer do?

The CRA Officer is responsible for managing the Bank’s Community Reinvestment Act (CRA) activities as part of the Bank’s commitment to supporting the needs of our communities. Using a proactive and focused approach, the incumbent assists with the development and drives the maintenance and fulfillment of the Bank’s strategic objectives relative to CRA.  These objectives include an emphasis on improving financial inclusion for individuals, families, and businesses in low- and moderate-income neighborhoods.

Essential Functions

Manage and contribute to the Bank’s CRA strategy by partnering with internal and external stakeholders to:

  • Based on direction from the Community Relations & Social Responsibility Manager and Executive Management team, develop an annual CRA business plan that defines the objectives, key initiatives, and programs to drive the success of our CRA program.
  • Perform consistent internal and external outreach to identify opportunities to develop unique programs, products or services the Bank could provide to expand access to credit, investment and banking services.
  • Keep the principles of CRA top of mind by collaborating with internal stakeholders to identify common goals, key metrics and opportunities to advance economic mobility and financial inclusion for our market areas.
  • Develop and maintain robust partnerships with external CRA stakeholders in the market footprint, including Community Development Agencies (CDAs), Community Action Partnerships (CAPs), and nonprofit organizations that meet the needs of low- and moderate-income (LMI) individuals, families, and neighborhoods.
  • Develop an understanding of market challenges by monitoring industry information, market trends, and CRA thought leadership to establish and maintain an evolving library of CRA resources and distribute pertinent information to appropriate stakeholders.
  • Represent the Bank at various community functions and events.

Manage CRA program compliance, tracking and reporting requirements as follows:

  • Ensure compliance with all CRA regulations by collaborating with appropriate Bank committees and other employees to administer the Bank’s CRA program and related policies.  Stay abreast of changes to CRA rules and regulations and ensure those changes are incorporated as appropriate into the Bank’s policies.
  • Maintain documentation and coordinate reporting of CRA qualified investments, donations, loans and employee volunteer hours.
  • Communicate the state of our CRA programs and identify areas in which we have current CRA risk, shortfalls, or other needs. Work with internal stakeholders to develop plans to resolve identified gaps.
  • Provide or facilitate education programs for employees and Board members relative to CRA policies and other requirements.
  • Manage the CRA examination and audit process for the Bank and serve as the Bank’s principle liaison with external CRA compliance auditors, examiners and regulators, and adequately address compliance issues where appropriate.

Contribute to the Bank’s social responsibility strategy with a focus on activities with crossover impact on CRA goals and objectives, inclusive of:

  • Management of the Bank’s external financial wellness program, including collaboration with internal and external stakeholders to identify opportunities to promote financial wellness in low to moderate income communities, immigrant and diverse populations, youth and first time homebuyers.
  • Assist/collaborate with Human Resources on internal financial wellness activities that promote financial wellness among our employees.
  • Identify/assist with other Community Relations and Social Responsibility initiatives that contain components with CRA or potential CRA impacts.

Other Duties and Responsibilities

  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to applicable organizational policies/procedures and state/federal regulations
  • Consistently emphasizes the importance of teamwork in the company at large
  • Keeping current on company news and information
  • Completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties

Certifications/Licenses Required

  • Not applicable

Desired Knowledge, Skills & Abilities

  • Experience in Microsoft, Database Platforms, and Application Specific Products
  • Highly self-motivated and directed
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Displays high level of regard for trust and confidentiality
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to meet concurrent established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Prior knowledge of regulations within the financial services industry is preferred
  • Ability to adapt to change

Desired Job Experience

  • Banking experience with exposure to commercial or residential lending
  • Experience in a professional, service focused and fast-paced environment

Desired Education

  • High school or General Education Diploma

Working Conditions/Minimum Physical Requirements

  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards
  • Dexterity of hands and fingers to operate a computer and other office equipment
  • Lifting and moving of moderately heavy objects on occasion
  • Normally seated for extended periods of time

Other details

  • Job family: Banking
  • Pay Type: Salary
  • Travel Required: No
  • Required Education: High School Diploma

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.