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Your New Digital Banking Experience Launches Soon
Here’s what you can look forward to:
- MORE SIMPLICITY: A sleek, intuitive design makes it easier than ever to manage your money — anytime, anywhere.
- MORE CONTROL: Update your contact info, manage account preferences, and take care of everyday banking — all on your own terms, right from the app.
- MORE INSIGHTS: Smart tools and personalized financial guidance help you stay on track and reach your goals.
- MORE CONNECTIONS: Link external accounts for a full financial picture — all in one place.
- MORE POSSIBILITIES: With a customizable platform and future-ready features, this is just the beginning.
FAQs
What is happening on October 14?
Why are we making this change?
When will the new platform go live?
Will there be any downtime?
Yes, you will see a disruption of services starting Friday, October 10th. We’re still finalizing all the details of what that will look like. Please watch your mailbox and email for updates. Specific downtime windows will be communicated well in advance.
How else will this impact me?
You should not notice many changes when doing day-to-day branch transactions, but there will be technology and some process changes on our end, so please be patient with us! With these upgrades, we will be able to provide better digital banking experience as well as more streamlined online account opening options. This is a great update to our technology we are excited to share with you in October.
Can you give me more details about the upgrade?
We’re still finalizing all the details of this upgrade. Please watch your mailbox and email for updates. Specific downtime windows and other details will be communicated well in advance.
What are some of the new features?
- Consistent experience across devices
- Stability of the platform
- Deposit multiple checks at once
- Personalized dashboard
- Credit score monitoring
- Set savings goals and track spending
- Link external accounts
- Enhanced Bill Pay
- Snapshot view of balances—no login needed
- Easy self-service charge dispute options
Need Help? Contact Us!
We’re here for you every step of the way.
As we roll out your new digital banking experience, we want you to feel supported every step of the way.
Here’s how to reach us:
Check our Help Center: Find answers to common questions and step-by-step guides online, anytime.
Call us at 800-339-6573: Our Customer Care team is just a phone call away for any questions or concerns.
Visit us: Stop by your local branch—we’re always happy to help in person.
We’re committed to making this transition smooth and stress-free for you. If you need anything, just reach out—we’ve got your back.
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