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Your New Digital Banking Experience Launches Soon

Access seamless banking across all your devices—smartphone, computer, or tablet. Designed for ease and consistency, it empowers you to manage your finances effortlessly, anytime, anywhere and built with you in mind.

FAQs

What is happening on October 14?

We’re upgrading our digital banking platform (online and mobile). This upgrade will provide customers with a more modern, secure, and user-friendly experience across all devices (mobile phone, desktop, tablet). This upgrade will modernize our online and mobile banking technology to provide a better overall user experience including more control, better insights, and a seamless digital experience.

Will there be any downtime?

Yes, you will see a disruption of services starting Friday, October 10th. We’re still finalizing all the details of what that will look like. Please watch your mailbox and email for updates. Specific downtime windows will be communicated well in advance.

How else will this impact me?

You should not notice many changes when doing day-to-day branch transactions, but there will be technology and some process changes on our end, so please be patient with us! With these upgrades, we will be able to provide better digital banking experience as well as more streamlined online account opening options. This is a great update to our technology we are excited to share with you in October.

Will I be required to use Face ID to log into the system?

You are not required to use Face ID to access our digital banking platforms, however, it is a more convenient way to login.

Is the new mobile app secure?

Yes, you may not notice any particular security features, but the updated technology provides us with more safety controls on the system’s backend.

Can you give me more details about the upgrade?

We’re still finalizing all the details of this upgrade. Please watch your mailbox and email for updates. Specific downtime windows and other details will be communicated well in advance.

Additional Product Information

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