Welcome to more! Thank you for your continued patience as we complete our technology upgrade. We’re excited to bring you a more modern and seamless banking experience and appreciate your support along the way.

See What’s New

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Updated instructions for Remote Deposit Capture:

Ranger Flex Settings Updates

Remote Deposit Capture Installation Instructions

 

Product update info coming soon: ACH Changes| Positive Pay | Quicken/Quickbooks | Wires

Leveling Up Your Business Banking Experience

 

We’re excited to announce that your business banking experience is leveling up! Our new digital banking platform launches on Tuesday, October 14, and it’s designed to meet the needs of businesses of all sizes—helping you manage your finances with ease, insight, and flexibility.

Look forward to:

  • Comprehensive payment solutions
  • Seamless self-administration, including sub-user management
  • Actionable cash management insights and reporting

FAQs

I am excited to do away with tokens, but how do I know which authenticator app to use?

To make your access to our Cash Management digital platforms more secure and convenient, we have done away with physical tokens and are now utilizing authenticator applications such as Duo or Microsoft Authenticator. Please look for these icons in your App store when downloading the app.

Why can’t I see my eStatements?

We’re sorry, your statements are not available at this time as we complete our technology upgrade. We are actively working to have these available to you as soon as possible. We apologize for the inconvenience.

If you need a copy of your eStatement, please stop by your local branch or give us a call at 800-339-6573 and we would be happy to provide one to you.

Why can’t I see my transactions?

 

There is a delay in some transactions appearing, particularly from April through October 10, as part of our technology upgrade. We are working on resolving this issue as quickly as possible. While you may not be able to physically see your transactions in the platform, they are reflected accurately in your balance.

If you would like a copy of your transaction, please visit your local branch or give us a call at 800-339-6573 and we’d be happy to provide a statement to you.

 

Why can’t I access Bill Pay?

 

We understand some customers are experiencing a temporary outage, limiting their access to Bill Pay. We are actively working with our digital partners to resolve the issue as quickly as possible. We will provide updates in our digital banking platforms as soon as they are resolved. We apologize for the inconvenience.

 

Who do we turn to when we have questions about digital banking?

Please contact our Cash Management team at 888-572-5249

Watch this video to see how logging in and setting up the new app-based authentication will look.

 

 

Get Ready for More

  • Desktop and mobile remote deposit capture
  • Business reports
  • Invoicing and payment acceptance
  • Bill payment management
  •  Sub user permission and limit management
  •  Domestic and international wires
  •  ACH origination and processing
  •  Business performance insights and financial education

Account Security

Staying Ahead of Fraud

How we’re keeping your information safe—and how you can help.
Read More

We’re here to support you through this transition and beyond. If you have questions or need assistance, please give our Cash Management team a call at 888-572-5249.

Thank you for being a valued business banking customer. We can’t wait to show you what’s next!