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Benefits Specialist

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Benefits Specialist

Location: Kennebunk, Maine

What does a Benefits Specialist do?

The Benefits Specialist is responsible for supporting the day to day employee benefits service delivery and administration of all plans, including wellness and safety programs. This role functions under the general supervision of the Human Resources Manager and works independently within established guidelines, while keeping up to date on benefit trends and legal/regulatory changes. An upbeat and positive attitude, collaborative spirit and strong customer service orientation are critical to success in this role.

Essential Functions

Responsible for activities related to Benefits Administration Support:

  • Prepares and facilitates meetings to educate employees on the Company’s benefits and ensures that resources are available and up-to-date
  • Manages employee enrollments and processes life status changes, including COBRA events
  • Responds to employee inquiries on plan provisions, benefit enrollments and status changes
    Reconciles carrier bills and develops and distributes reports for all benefit programs
  • Ensures compliance with Federal and state laws (COBRA, ACA, HIPAA, ERISA, etc.)
  • Develops census data and assists with annual benefit plan reviews
  • Works with vendors on escalated claims administration and billing support
  • Assists in implementing Company plans and strategies for short and long term retention of employees by maintaining comprehensive, relevant and meaningful benefit offerings

Responsible for activities related to Wellness, Safety, and Worker’s Compensation Support:

  • Assists with the ongoing management of the Company’s employee wellness program
  • Serves as HR liaison on the wellness committee and assists with coordinating wellness activities/events
  • Assists with maintaining safety programs to ensure a safe and productive work environment for employees while remaining compliant with applicable federal, state and local safety requirements
  • Responsible for OSHA record-keeping
  • Conducts ergonomic evaluations and prepares recommendations for remediation and prevention
  • Submits and manages worker’s compensation claims, acting as a liaison between insurance carriers and occupational medicine providers

HR Service Desk and Systems Support:

  • Responsible for resolution of employee and manager inquiries and requests
  • Supports the HR team in projects and other tasks, including serving as primary backup for payroll processing
  • Responsible for continuous process improvement activities
  • Works with the Business Applications to translates functional specifications into user and/or systems requirements
  • Responsible for reviewing and understanding system patches/upgrades, conducting impact analysis, new functionality and working with Business Applications to ensure proper testing is completed
  • Develops and maintains user guides, procedures, and assists with training as appropriate

Other Duties and Responsibilities

  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to applicable organizational policies/procedures and state/federal regulations
  • Consistently emphasizes the importance of teamwork in the department and company at large
  • Responsible for keeping abreast of company news and information
  • Responsible for completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties

Certifications/Licenses Required

  • Helpful, but not required:
    – Bachelor’s degree in human resources or related field of study
    – Certified Employee Benefits Specialist (CEBS) credential; or
    – SHRM Certified Professional (SHRM-CP) or Professional in Human Resource (PHR) certification

Desired Knowledge, Skills & Abilities

  • Knowledge of pertinent federal and state regulations, filing and compliance requirements
  • Strong analytical skills and a thorough knowledge of plan designs
  • Prior experience in Benefits administration, HR systems, and report writing tools
  • Displays high level of regard for trust and confidentiality
  • Proficient in Microsoft Office Products
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to multi-task to meet established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Effectively uses analytical skills to solve technical, as well as, non-technical problems
  • Prior knowledge of regulations within the financial services industry is preferred
  • Ability to adapt to change

Desired Job Experience

  • 3+ years of related experience working in Benefits Administration
  • Experience in a professional, service focused and fast-paced environment

Desired Education

  • High school or General Education Diploma
  • Associate’s degree in HR or related field, but experience and/or other training/certification may be substituted for the education.

Working Conditions/Minimum Physical Requirements

  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards
  • Dexterity of hands and fingers to operate a computer and other office equipment
  • Lifting and moving of moderately heavy objects on occasion
  • Normally seated for extended periods of time

Other details

  • Job family: Human Resources
  • Pay Type: Salary
  • Travel Required: No
  • Telecommute: 50%
  • Required Education: High School Diploma

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.