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September 2, 2003
KENNEBUNK, Maine – Potential homebuyers and homeowners looking to
refinance now have a powerful new tool available to them at
www.kennebunksavings.com. Kennebunk Saving Bank has introduced a new
improved online Mortgage Center, which offers a quick and easy way to
apply for a mortgage loan anytime, get an approval online, and then
track the progress of a loan.
In addition to an immediate decision on a mortgage loan, customers can
also obtain rate quotes online. Many other resources are also at
customers’ fingertips, including answers to such questions as “Should
I refinance my mortgage now?” and “How much can I save by taking
out a 15 year vs. 30 year mortgage?” Consumers can also sign up for
a special Rate Watch feature which automatically sends them an email
when the rates change or reach a requested level.
“Our new online Mortgage Center does not replace our present loan
officers and banking office managers. It is simply another way for
busy people to do business with Kennebunk Savings when and from where
it is convenient for them,” said Martha Muldoon, senior vice
president of marketing. “We think that by having an online Mortgage
Center, people will be able to apply for loans anytime and learn more
about their options all while doing business with a local community
bank. We also think people will like being able to check on the status
of their loan online as it moves from origination to closing. The
calculators and quick rate quotes make it very easy for customers to
get the information they need. And with the current changing rate
environment we expect plenty of people to take advantage of the Rate
Watch feature.”
As part of the new service, each mortgage customer will be assigned to
a loan coordinator who will provide regular status updates by email
and will be their single point of contact for all questions. “Our
goal is to make the loan process as simple and hassle-free as
possible,” notes Muldoon. “This means enabling customers to
complete the application online at their convenience and reducing the
number of people they need to talk to once the loan is approved. We’ve
always prided ourselves on our customer service; this new online
Mortgage Center adds a bit of high tech to make that happen.”
Kennebunk Savings Bank, York County’s leading community bank, is a
full service financial institution offering a complete portfolio of
personal and business banking and insurance products. With over $500
million in assets, it has eleven offices in York County and has been
the County’s leading mortgage lender for over 3 years. Kennebunk
Savings is a two-time recipient of the Finance Authority of Maine
(FAME) Bank of the Year Award and past winner of the Maine Businesses
for Social Responsibility Eagle Feather Award.
For more information contact:
Heather Harris
Community Relations Officer
Kennebunk Savings Bank
1-800-339-6573 |
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